Client Stories of Real Issues
Canyon View Surgery Center (CVASC)
Of all industries, healthcare gets hit with more than its share of regulatory changes. Consider the challenges that Chris Thomas, Board Member for Canyon View Surgery Center (CVASC), sees. Collections and accounts receivable are difficult. Medicare processes are laborious with billing and coding. Insurance companies are problematic during the coverage approval process. All ask for more and more paperwork.
The financial operations side of CVASC became a challenge to ensure timely turnaround and accuracy in accounts receivable, payables, cash flow management, reconciliations, and financial statement preparation. The Surgery Center was outsourcing much of this work to non-local vendors to prevent overburdening or adding to the cost of internal resources.
“We decided it was best for us to outsource this critical controller function to local experts who do this every day. We looked to Dalby Wendland because we believe the patient is still ‘us.’ We are very protective of our organization and our patients. It was important to have a partner we trust and have confidence in. The transition to Dalby Wendland was seamless. Things are on track, turnaround is timely, accuracy has improved, and our board and leadership have relevant information for ongoing planning.”
Chris Thomas, Board Member for Canyon View Surgery Center
Grand Junction Rockies
The Grand Junction Rockies hired multiple full and part-time financial operations staff when first arriving in Grand Junction to help with their business process tasks. They found that being a seasonal organization and a unique business model was a challenge for their finance staff, leaving them with inconsistencies, lack of financial controls, and unsuitable financials that were needed to develop proper budgets and reports to the organization’s management and owners.
Over seven years ago, Dalby Wendland’s Client Accounting Services’ team began providing cash management controls and consulting to help improve the financials. Today, DWC serves as their business manager providing outsourced business process functions for the GJ Rockies organization, working closely with the general manager and president with budgeting and cash flow forecasting, as well as meeting with the organization’s owners for continued financial analysis and consulting.
“Our management now concentrates on providing family-friendly fun for the Grand Junction community. We found a local, experienced partner that knows our business. Our financial back office is streamlined and efficient, allowing us to focus on the fans, keep costs affordable, and support the players so they are engaged in a great community.”
Mick Ritter, Grand Junction Rockies President
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