Client Stories of Real Issues
Canyon View Surgery Center (CVASC)
Of all industries, healthcare gets hit with more than its share of regulatory changes. Consider the challenges that Chris Thomas, Board Member for Canyon View Surgery Center (CVASC), sees. Collections and accounts receivable are difficult. Medicare processes are laborious with billing and coding. Insurance companies are problematic during the coverage approval process. All ask for more and more paperwork.
The financial operations side of CVASC became a challenge to ensure timely turnaround and accuracy in accounts receivable, payables, cash flow management, reconciliations, and financial statement preparation. The Surgery Center was outsourcing much of this work to non-local vendors to prevent overburdening or adding to the cost of internal resources.
“We decided it was best for us to outsource this critical controller function to local experts who do this every day. We looked to Dalby Wendland because we believe the patient is still ‘us.’ We are very protective of our organization and our patients. It was important to have a partner we trust and have confidence in. The transition to Dalby Wendland was seamless. Things are on track, turnaround is timely, accuracy has improved, and our board and leadership have relevant information for ongoing planning.”
Chris Thomas, Board Member for Canyon View Surgery Center